Time Life Sucks Customer Reviews and Feedback

From Everything.Sucks

Direct Holdings Global LLC, through its subsidiaries StarVista Live, Lifestyle Products Group and Time Life, is an American creator and direct marketer that is known for selling books, music, video/DVD, and multimedia products. Current operations are focused in the US and Canada with limited retail distribution overseas. Time Life was founded in 1961 as the book division of Time Inc. At the end of 2003 Time Life was acquired by Ripplewood Holdings L.L.C. and ZelnickMedia to become part of Direct Holdings Worldwide L.L.C. Direct Holdings Americas Inc. operates as a leader in the sale of music and video products under the Time Life brand. Since 2003, Direct Holdings US Corp is the legal name of Time Life, and is no longer owned by its former parent Time Warner, later Time Inc. on June 9, 2014. In March 2007 Ripplewood led a group that took The Reader's Digest Association private and treated Time Life as a division of RDA. By 2003 onward, a disclaimer on the copyright stated that it is "not affiliated with Time Warner Inc. or Time Inc.," who owns the Time and Life magazines, which this company name came from. In 2013 Reader's Digest Association sold Time Life to Mosaic Media Investment Partners


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Customer Service Representative (Former Employee) says

"the whole day is on the phone talking with customers with problems with items they have purchased or walk to return main focus was to try and get them to keep items"

VENDEDOR (Former Employee) says

"Se viaja mucho pero solo ganaba por comicion, visitando oficinas de gobierno como hospitales clínicas particulares. ."

ejecutivo en ventas (Former Employee) says

"Es un trabajo exigente, pero es muy satisfactorio poder trabajar con personas con tanta experiencia, lo malo es que hay demasiadas divisiones y sientes que nunca avanzas"

Subgerente Comercial (Former Employee) says

"No hay una estabilidad ya que la rotación de personal es muy grande. aun que bien dirigido por la directora general. no existe una cultura laboralviajarsolo comisiones"

Sales/Customer Service/Call Center Rep (Former Employee) says

"A typical day in with Time Life was to receive inbound calls about the products sold within the company and to sale, or up-sale products that were being purchased. This company taught me how to take inbound customer service calls. I also learned how to push sales to customers for an upgrade to their purchased product. Management was laid back and allowed the representatives to do their job. they only got involved if there were major incidents. I didn't really know my co-workers that well to give much information about them. The hardest part of the job was selling more products than what the customer originally called for. The most enjoyable part of the job is the competition of who can make the most sells and also the the fun of competing for other things such as; best desk design, craziest hair day, and other fun competitions."

Vice President Marketing (Former Employee) says

"Good place to work. Company was purchased by foreign company and changed culture. Is moving in different direction at present. I can not really say direction."

Gestor de Cobranza (Former Employee) says

"llamadas telefónicas, aprendí cobrar , a negociar con clientes, la gerencia pésima, la dirección, simplemente no la conocí, la parte mas dificil es que no tenias horario, tienes que pedir permiso para ir al wc, no puedes usar tu celular, para nada, te tratan como esclavoninguno, no hay descansola presión de la meta, si no llegas simplemente no cobras"

Vice President Marketing &Strategic Partnerships (Former Employee) says

"Good company for of 60 years, based in Fairfax VA. Hard to find entertainment based company in Washington area. Many opportunities for young up and comers."

Ejecutivo de Ventas (Former Employee) says

"Es una empresa en donde no hay prestacione de ley, no hay un sueldo base. Viajes todas las semanasBuenas comisionesviajas mucho todas las semanas y los viajes son en autobus y los viaticos malos"

ejecutivo de ventas (Former Employee) says

"Trabajo con oportunidad de crecimiento a mediano plazo, deficiente en maneras de pago, su administracion deja mucho que desear, ambiente de trabajo buena, al igual que los empleados.viajesforma de pago"

Ejecutivo de ventas (Current Employee) says

"En un día típico se llega puntual al trabajo, aunque no siempre todos llegan temprano. Aprendí a tratar a la gente, individual y en grupo, aunque esto último es algo más complicado, pero con la práctica se va mejorando. Mis colegas no me inspiraban mucho para entablar alguna relación cordial, sólo un saludo y cada quien a su trabajoes dificil contratarse a otras áreas"

vendedor (Former Employee) says

"Las relaciones jefe empleado era bastante buena, sin embargo el salario y el trabajo no eran acorde. muchas veces laborabas mas de lo que marcaba el horario."

Asesor Educativo (Former Employee) says

"trabajas en oficina de lunes a vmiercoles y el rsto de la semana viajabas a concretar las citas q hacias a principio de semana, logrando ventas para obtener comison, es un buen ambiente de trabajo dependiendo de la celula ( equipo) que te toque, lomas dificil era concertar citas y que no las cancelaran asi como lograr las ventas de libros y enciclopediasviajabamos muchono habia tiempo para la familia"

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